PRIVACY POLICY

IMPORTANT PRIVACY INFORMATION

When you access our website we automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, and hardware ID. We need this data to provide our services, analyze how our customers use the website and to measure ads.

For improving the website and serving ads, we use third party solutions. As a result, we may process data using solutions developed by Amazon, Amplitude, BigQuery, Google, Hotjar, SendPulse. Therefore, some of the data is stored and processed on the servers of such third parties. This enables us to (1) analyze different interactions (how often users make purchases, what products our users viewed); (2) serve and measure ads (and show them only to a particular group of users, for example, only to those, who have made a purchase).

If you decide to make a purchase or to order a service on the Website, we will ask you to provide information on your state of residence, your email, your name, and name of your spouse.

Please read our Privacy Policy below to know more about what we do with data (Section 3), what data privacy rights are available to you (Section 6) and who will be the data controller (Section 1). If any questions will remain unanswered, please contact us at support@divorceprofile.com.

PRIVACY POLICY

This Privacy Policy explains what personal data is collected when you use the website located at: divorceprofile.com (the “Website”), the services and products provided through it (together with the Website, the “Service”), how such personal data will be processed.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must (a) contact us and request deletion of your data; (b) leave the Website and not access or use it; and (c) cancel any active subscriptions.

“Personal information” is information that identifies, relates to, or could reasonably be linked with you or your household.

TABLE OF CONTENTS

  1. 1. PERSONAL DATA CONTROLLER
  2. 2. CATEGORIES OF PERSONAL DATA WE COLLECT
  3. 3. FOR WHAT PURPOSES WE PROCESS PERSONAL DATA
  4. 4. WITH WHOM WE SHARE YOUR PERSONAL DATA
  5. 5. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
  6. 6. AGE LIMITATION
  7. 7. INTERNATIONAL DATA TRANSFERS
  8. 8. CHANGES TO THIS PRIVACY POLICY
  9. 9. CALIFORNIA PRIVACY RIGHTS
  10. 10. DATA RETENTION
  11. 11. HOW “DO NOT TRACK”REQUESTS ARE HANDLED
  12. 12. CONTACT US

1. PERSONAL DATA CONTROLLER

Electronic Form Services Limited with the address at 302 E. Carson Ave, 10th floor, Las Vegas, Nevada 89101 will be the controller of your personal data.

2. CATEGORIES OF PERSONAL DATA WE COLLECT

We collect data you give us voluntarily (for example, email address). We also collect data automatically (for example, your IP address).

  1. 2.1. Data you give us

    If you decide to make a purchase on the Website, we will ask you to provide information on your state of residence, your email, your name and name of your spouse.

    As part of our self-help service to fill in the documents, we may ask you about the following personal information: your address, your phone number, details of your marriage, information on your property, assets and debts, number of children you have, your or your spouse's status engagement in military service, tax information, information on your employment, information on your education (“Documents Information”). We do not sell your Documents Information to any third party. We use it only to fill in the forms.

  2. 2.2. Data we collect automatically:
    1. 2.2.1. Data about how you found us

      We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped/clicked on our ad).

    2. 2.2.2. Device and Location data

      We collect data from your mobile device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID. We also record the ads in our Website with which you interact (and the Internet links to which those ads lead).

    3. 2.2.3. Usage data

      We record how you interact with our Service. For example, we log what pages you have viewed, the features and content you interact with, how often you use the Website, how long you are on the Website, your purchases.

    4. 2.2.4. Transaction data

      When you make payments through the Service, you need to provide financial account data, such as your credit card number, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used.

    5. 2.2.5. Cookies

      A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Service. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising.

      Cookies are used, in particular, to automatically recognize you the next time you visit our website. As a result, the information, which you have earlier entered in certain fields on the website may automatically appear the next time when you use our Service. Cookie data will be stored on your device and most of the times only for a limited time period.

FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

We process your personal data:

  1. 3.1. To provide our Service

    This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues. As a result of such processing, we will provide you with the filled-in documents for the court filing.

    To host personal data and enable our Service to operate and be distributed we use Amazon Web Services, which is a hosting and backend service provided by Amazon.

  2. 3.2. To customize your experience

    We process your personal data, such as number of your children, whether you have some assets and debts, to adjust the content of the Service. As a result of such processing, we will add additional documents to fill in.

  3. 3.3. To provide you with customer support

    We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about, the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy Policy.

  4. 3.4. To communicate with you regarding your use of our Service

    We communicate with you, for example, by emails. These may include for example, emails with information about the Service. To opt out of receiving emails, you need to follow the instructions in the footer of the emails.

    The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our Service’s users, as well as when they interacted with it, such as by tapping/clicking on links included in the message.

  5. 3.5. To research and analyze your use of the Service

    This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what categories of users use our Services. As a consequence, we often decide how to improve the Service based on the results obtained from this processing.

    Amplitude is an analytics service provided by Amplitude Inc. We use this tool to understand how customers use our Service. Amplitude collects various technical information, in particular, time zone, type of device (phone, tablet or laptop), unique identifiers (including advertising identifiers). Amplitude also allows us to track various interactions that occur in our Website. As a result, Amplitude helps us to decide what features we should focus on. Amplitude provides more information on how they process data in its Privacy Policy.

    We also use Google Analytics, which is an analytics service provided by Google. In order to understand Google's use of data, consult Google’s Privacy Policy.

  6. 3.6. To send you marketing communications

    We process your personal data for our marketing campaigns. As a result, you will receive information about our products, such as, for example, special offers or new features and products available on the Website. We may show you advertisements on our Website, and send you emails for marketing purposes. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails.

    We use SendPulse a multi-channel marketing platform, to deliver emails to our users.

  7. 3.7. To personalize our ads

    We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you visited our Website, you might see ads of our products in your Facebook’s feed.

    How to opt out or influence personalized advertising

    iOS: On your iPhone or iPad, go to Settings > Privacy > Apple Advertising and deselect Personalized Ads.

    Android: To opt-out of ads on an Android device, go to Settings > Privacy > Ads and enable Opt out of Ads personalization. In addition, you can reset your advertising identifier in the same section (this also may help you to see less of personalized ads). To learn even more about how to affect advertising choices on various devices, please look at the information available here.

    macOS: On your MacBook, you can disable personalized ads: go to System Preferences > Security & Privacy > Privacy, select Apple Advertising, and deselect Personalized Ads.

    Windows: On your laptop running Windows 10, you shall select Start > Settings > Privacy and then turn off the setting for Let apps use advertising ID to make ads more interesting to you based on your app activity. If you have other Windows version, please follow the steps here

    To learn even more about how to affect advertising choices on various devices, please look at the information available here.

    In addition, you may get useful information and opt out of some interest-based advertising, by visiting the following links:

    Browsers: It is also may be possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. The following links may be helpful, or you can use the “Help” option in your browser.

    Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics.

    We value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.

    We use Facebook pixel on the Website. Facebook pixel is a code placed on the Website collecting data that helps us track conversions from Facebook ads, build targeted audience and remarket to people who have taken some action on the Website.

    We use Facebook Ads Manager together with Facebook Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Facebook’s products (for example, Instagram). Through Facebook Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the Service (for example, visited certain sections of the Website). As a result, we may ask Facebook to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Facebook’s products (for example, Instagram). You may learn how to opt out of advertising provided to you through Facebook Custom Audience here.

    Facebook also allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook.

    Google Ads is an ad delivery service provided by Google that can deliver ads to users. In particular, Google allows us to tailor the ads in a way that they will appear, for example, only to users that have conducted certain actions with our Website (for example, show our ads to users who have made a purchase). Some other examples of events that may be used for tailoring ads include, in particular, visiting our Website. Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics .

  8. 3.8. To process your payments

    We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, you will be able to make a payment and we will be notified that the payment has been made.

    We will not store or collect your payment card details ourselves. This information will be provided directly to our third-party payment processors.

  9. 3.9. To enforce our Terms and Conditions of Use and to prevent and combat fraud

    We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).

  10. 3.10. To comply with legal obligations

    We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

4. WITH WHOM WE SHARE YOUR PERSONAL DATA

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3 of this Privacy Policy. The types of third parties we share information with include, in particular:

  1. 4.1. Service providers

    We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:

    • cloud storage providers (Amazon, Google)
    • data analytics providers (Facebook, Amplitude, Hotjar)
    • marketing partners (in particular, social media networks, marketing agencies, email delivery services; Facebook, Google)
    • payment service providers (PayPal, Solidgate)
  2. 4.2. Law enforcement agencies and other public authorities

    We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

  3. 4.3. Third parties as part of a merger or acquisition

    As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

5. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS

To be in control of your personal data, you have the following rights:

Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided on the Website.

Deleting your personal data. You can request erasure of your personal data as permitted by law.

When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.

Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof.

To exercise any of your privacy rights, please send a request to support@divorceprofile.com.

6. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us.

7. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified by available means such as email and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

8. HOW “DO NOT TRACK” REQUESTS ARE HANDLED

Except as otherwise stipulated in this Privacy Policy, this Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

9. CONTACT US

You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at support@divorceprofile.com.

Effective as of: 06 May 2024